RESET METHODOrdering & account help
Help with customer registration, member discounts and recurring product orders. Available to members and nonmembers.
Products are optional and purchased separately from your Reset Method membership.
Register as a customer
- Open our customer-registration link.
The link will be available here soon. Choose customer registration when it is available. You do not need to register as a business owner to purchase products. - Enter your information and create your sign-in.
Use the same name and email address as your Reset Method membership account. Follow the registration prompts and complete the phone verification. - Confirm your store connection.
Use the registration link provided here so we can help with your customer account and member pricing.
Amway’s customer-registration instructions
Already have an Amway account?
Sign in to your existing account. If you are unsure whether it is connected to our store, contact us before creating another account.
Video coming soon
The registration link and video are coming soon. The written steps above explain what you will need.
Your 11% member discount
After both your customer registration and Reset Method membership registration are complete, we will apply the 11% discount to your customer account within 24 hours. Use the same name and email address for both accounts.
Before placing your first member-priced order
Sign in to your customer account and check that the discount appears before you complete checkout. Opening a product link does not apply the discount.
If more than 24 hours have passed and the discount is missing, contact us so we can check your account.
The 11% member discount also applies to recurring product orders while your paid membership access is active.
Member pricing remains available while your paid Reset Method membership access is active. Customer registration and product purchases are separate from membership.
Set up recurring product orders
Amway’s optional DITTO™ scheduled ordering program lets registered customers choose products and how often to receive them.
- Sign in to your customer account.
Review your products and member pricing before setting up a schedule. - Choose your products and ordering frequency.
Follow the DITTO setup prompts and review your order details before confirming. - Review your schedule when your needs change.
Manage product orders separately from your Reset Method membership. Contact Amway if you need help changing or stopping scheduled orders.
Video coming soon
This walkthrough will cover setting up and reviewing your recurring order.
Membership and product orders are separate
Canceling your Reset Method membership does not automatically cancel recurring product orders. Review your product-order schedule separately if you no longer want deliveries.
Frequently asked questions
Do I need a Reset Method membership to buy products?
No. You can buy products and receive basic ordering help without joining Reset Method. The member discount is available while paid membership access is active.
Are my customer account and membership account the same?
No. Your customer account is used for product purchases through Amway. Your Reset Method account is used for membership access.
Why is my member discount not showing?
Check that both registrations are complete, that both accounts use the same name and email address, and that you are signed in to your customer account. Allow up to 24 hours after both registrations are complete for the discount to be applied. Contact us if it is still missing after that time.
What happens to my discount when I cancel membership?
Member pricing remains available through the end of your paid membership access. It is removed when paid access ends. You can continue purchasing products and receiving basic ordering help.
How do I change or stop recurring orders?
Review your DITTO order schedule separately from your membership. If you need help changing or stopping it, use Amway customer support.
Where can I check shipping, tracking or returns?
Use the current shipping information and orders and returns help. Return eligibility and conditions vary by product; see Amway’s current satisfaction-guarantee terms.
Still need help?
We help members and nonmembers with customer registration, account matching and ordering questions.
When you contact us, include your name, the email addresses used for your customer account and membership, and a brief description of the issue. Include the order number if your question concerns an existing order.
Do not send passwords or payment-card information.
Impact Health and Dr Snustad earn money from product purchases made through our online store.
